Aged Care, Disability, Leisure and Health Qualification Review

Endorsement and Implementation

Finalisation and Submission

Consultation

Consultation for the Aged Care, Disability, Leisure and Health Qualification Review project will take place between Monday 31 August and Monday 19 October 2026.

Draft training products will be uploaded to our consultation portal for review and if you are signed up to receive project updates, you will receive an email providing you with access. Please note that it can take 24-48 hours to receive the email. If you have not used the portal before, please follow the steps to create a new account: Consultation portal instructions.

If you have used the portal, you can use the login you previously created. Please note there can be a short delay between signing up for the portal and receiving an email.

Once you have created your account, the projects you have registered for will be listed. Please click “Continue to review” next to 25-009 CHC Aged Care, Disability, Leisure and Health Qualification Review.

Due to the volume of draft training materials to be reviewed, we have opted for a phased approach to releasing documents in the consultation portal.

• CHC33021 Certificate III in Individual Support from 31 August
• CHC43121 Certificate IV in Disability, CHC43015 Certificate IV in Ageing Support and 11461NAT Diploma of Leadership in Disability Services from 7 September
• CHC43415 Certificate IV in Leisure and Health and CHC53415 Diploma of Leisure and Health from 14 September.

Summaries of proposed changes are available for:

• CHC33021 Certificate III in Individual Support
• CHC43015 Certificate IV in Ageing Support, CHC42121 Certificate IV in Disability Support, and 1146NAT Diploma of Leadership in Disability Services
• Skill Sets Summary of Changes
• CHC43415 Certificate IV in Leisure and Health and CHC53415 Diploma of Leisure and Health

All documents will be available for at least 2 weeks. Please read the Summary of Proposed Changes document available through the portal before providing any feedback.

Workshops

Please join us for a collaborative in person or online workshop to inform the review of the:

• ‍CHC33021 Certificate III in Individual Support
• CHC43121 Certificate IV in Disability Support
• CHC43015 Certificate IV in Ageing Support
• CHC43415 Certificate IV in Leisure and Health
• CHC53415 Diploma of Leisure and Health
• 11461NAT Diploma of Leadership in Disability Services.

The workshops provide you with the opportunity to contribute to national care and support priorities, engage and contribute to skills and workforce developments, and take part in consultation. We will be discussing:

• skills and capabilities needed for current and future care and support roles
• contemporary and culturally safe practice
• emerging workforce trends and service delivery models
• pathways that support attraction, retention, professional development and leadership.

Come along to have your say. We welcome participation from people with lived experience, carers and families, frontline workers, team leaders and managers, service providers and employers, peak bodies and advocacy organisations, training providers and RTOs, industry and policy experts, and government and regulatory representatives.

While the in person workshops will look at all project qualifications, the online workshops will be focus on the following specific qualifications:

• ‍CHC33021 Certificate III in Individual Support - 9, 14 and 16 September‍
• CHC43015 Certificate IV in Ageing Support - 18 and 22 September
• CHC43121 Certificate IV in Disability Support and 11461NAT Diploma of Leadership in Disability Services - 28 September, 1 and 7 October‍
• CHC43415 Certificate IV in Leisure and Health and CHC53415 Diploma of Leisure and Health - 2 and 5 October

Mandatory Workplace Requirements

Understanding mandatory workplace requirements in aged care and disability sectors

Mandatory workplace requirements refer to the need for skills and knowledge to be demonstrated and evidence collected in a workplace. They are not the same as work placement used for learning, practice or general workplace experience. They apply where skills or activities must be demonstrated in a workplace rather than through simulation or a replicated work environment.

Workplace experience can be valuable for learning and practice but mandatory workplace requirements relate specifically to assessment. Training products specify what learners must demonstrate, not how skills are learned or practised. If mandatory workplace requirements are supported through this first round of consultation, a second round will seek feedback on proposed requirements for specific units of competency.

This survey seeks to understand why the aged care, disability and leisure and health sectors believe mandatory workplace requirements are needed.

Aged Care, Disability & Leisure and Health Mandatory Work Placement Assessment Survey

Estimated completion time: 8 minutes

Development

The Functional Analysis report explores key roles in the aged care, disability and leisure and health sectors and identifies the skills and tasks which underpin them. Our analysis was informed by industry consultation, desktop research, job advertisement analysis, workforce capability frameworks, regulatory standards, modern award and policy changes, subject matter expert input, employer and worker interviews, and feedback from HumanAbility’s technical and industry advisory committees.

Functional analysis is a systematic process of evidence gathering, synthesis and validation. It focuses on the defining roles and work contexts in scope, reviewing existing workforce information, analysing patterns in tasks and responsibilities, engaging with sector stakeholders, and identifying the functions and sub-functions that describe how work is organised and carried out. Its insights will contribute to the draft training products which will be released through two rounds of public and government consultation.

Set Up

Project Scope

This project will review key qualifications across the aged care and disability sectors including the CHC33021 Certificate III in Individual Support which acts as an entry qualification for aged care and disability support work.

Disability services and aged care have different purposes. Disability services facilitate independent living, social and community participation. Aged care supports dignified ageing. Both sectors aim to support and enhance quality of life. While this project will look at training products used in both sectors, we will distinguish them where possible. 

There are a number of areas informing this project including the Royal Commission into Aged Care Quality and Safety and the Royal Commission into Violence, Abuse, Neglect, and Exploitation of People with Disability. There are regulatory challenges and recommendations, workforce shortages and growth projections, a lack of minimum qualification requirements and worker registration scheme. These will all be considered as part of the project.

We have developed Frequently Asked Questions to address common enquiries about the project.

You can provide us with any initial feedback on the current qualifications by emailing details to trainingproductadvice@humanability.com.au.