July 2024
This review is urgently needed to address several critical issues facing the industry. Since its last update in 2015, rapid technological advancements, evolving professional standards, and increasing demand for specialised hearing care services, especially for professionals fitting hearing aids or working as hearing service providers, have emerged as key drivers for change.
The existing structure of the qualifications is outdated, with numerous superseded elective units, reflecting industry concerns about skill inconsistencies and shortages.
Project outcomes will result in qualifications better aligned to current industry needs and regulatory requirements, leading to clear and sustainable career pathways to support existing and future growth in the industry.
A project Technical Committee has been being established with members selected for their expertise relevant to the project’s diverse aspects.
Project fact sheet
View the Terms of Reference and Project Reference Group members.
We are committed to developing training products that meet industry standards and contribute to improving workforce readiness by identifying gaps and opportunities in audiometry skills development.
Our Audiometry Functional Analysis Report provides a clear and detailed overview of the diverse roles, functions and skills required in audiometry services, including hearing screening, diagnostic testing and support for clients across clinical and community settings. The report outlines key competencies required to meet industry demands and supports workforce development by exploring nationally endorsed training pathways for audiometry professionals.
Functional Analysis Report
Methodology
To ensure accuracy and relevance, the functional analysis research process included desktop research and interviews. Desktop research involved reviewing job advertisements, organisational structures, industry reports and government labour market data to understand workforce skill requirements in audiometry and identify emerging trends in hearing assessment, technology and client support.
For the interviews, we engaged with employers, peak bodies, registered training organisations and subject matter experts in audiometry to gather practical insights into roles, functions, sub-functions, skills and knowledge requirements. These conversations helped us identify the specific tasks, challenges and competencies employers prioritise in audiometry workplaces from conducting hearing tests and interpreting results to assisting with hearing device fitting, patient education and referrals.
We also gained a deeper understanding of employer expectations and current and future workforce needs, enabling us to define functions and sub-functions that guide workforce development and inform training product solutions tailored to the audiometry sector.
November 2024
Consultations were held between November 2024 and January 2025.
We collected feedback through workshops, surveys, site visits, e-mails and subject matter experts (SME) meetings. Workshops were held online and face to face around Australia, engaging multiple stakeholders in metro and regional areas, allowing diverse stakeholder perspectives to be captured. View our Consultation Strategy.
Targeted interviews, public workshops and site visits were conducted with stakeholders providing valuable perspectives on the qualification review. Face-to-face workshops and site visits were held in Perth (4/11/24), Adelaide (6/11/24), Alice Springs (8/11/24), Darwin (11/11/24), Brisbane (14/11/24), Sydney (26/11/24), Albury Wodonga (28/11/24), Melbourne (2/12/24) and Canberra (4/12/24). Stakeholders were also provided with the opportunity to participate in online workshops (21/11/24, 12/12/24, 17/12/24, 15/1/25 and 16/1/25 ) and to submit feedback via survey. The survey for this project closed on 17/1/25.
There where 22 people who attended in person workshops and 20 attended online workshops. We held 4 site visits and received surveys with feedback from 5 participants.
We would like to thank all participants who provided their feedback and contributed to the development of the draft training products. Here's what you told us.
Public consultation feedback
The draft training product documentation for this project is available to download.
Draft Training Product Documentation*
* Note: these documents are our initial draft proposed training products from 2024. For finalised updated products, refer to the Finalisation & Submission tab.
February to May 2025
We appreciate your enthusiastic and positive engagement during the consultation period. Overall, 382 items of feedback were received via in person and online consultation workshops, site visits, multiple surveys and emails.
All responses have been carefully considered, analysed and integrated into the training products in consultation with Project Technical Committee before draft training products were updated.
Please view our Consultation Log containing a high-level summary of all feedback, proposed changes and actions taken with justification provided for feedback which was considered but not actioned. 
Consultation log
Our draft training products have been placed into a new 2025 template in line with the latest Training Package Organising Framework requirements.
Draft Training Package (new template)
June to August 2025
Please check back later for further information.