September to December 2024
The HLT33115 Certificate III in Health Services Assistance qualification was last reviewed in 2015. Since then, there have been numerous changes in the technology and contemporary health practices undertaken in the health care and social assistance sector.
This sector is sensitive to policy settings and regulatory frameworks. Recent policy developments have focused on:
- migration
- gender pay gaps
- support for establishing clear employment pathways.
More flexible training products are required to respond to common skill requirements across occupations and areas requiring specific expertise.
The qualification review and upgrade are needed due to:
- increasing technology integration to streamline processes, improve patient care, and enhance efficiency, including:
o the use of electronic medical records
o automated patient monitoring systems
o robotics for tasks like transporting patients or delivering supplies
- growing emphasis on patient-centred care, which prioritises the patients' needs and preferences
- a shift towards delivering care in the home
- an increasing number of patients from diverse backgrounds requiring cultural competency and sensitivity to ensure effective care
- increasing complexity of care driven by factors such as chronic diseases, mental health issues, and multiple disabilities requiring a greater need for specialised skills and knowledge
- regulatory changes aimed at improving quality and safety which have mandated stricter compliance measures and enhanced training requirements for service providers
- an increased focus on workplace safety and occupational health including infection control.
The project outcomes will result in a qualification better aligned to industry needs and regulatory requirements with clear and sustainable career pathways to support growth in the industry.
Project Scope
This project will review one qualification and 25 units of competency that support training for the following occupations:
- Nurse’s Aide
- Operating Theatre Technician
- Orderly
- Patient support assistant
- Ward Assistant
- Ward Clerk
Qualification
Details of the HLT33115 Certificate III in Health Services Assistance qualification and its units of competency can be seen at training.gov.au.
You can provide us with any initial feedback on the current qualification and associated units of competency by emailing details to the Training Product Project Manager or Project Coordinator.
Project governance and consultation strategy
We have established a Technical Committee (TC) of experts to provide advice for the project. TC members are selected for their relevant expertise on the diverse aspects of the project.
View the Terms of Reference and Project Reference Group members.
View our Project Consultation Strategy.
Project fact sheet
View the documents and provide feedback
Click on the accordions below to view the qualifications, skills sets and units of competency and to provide feedback through our online feedback hub.
The review and development of the HLT33115 Certificate III in Health Services Assistance is now underway. This project will the ensure the qualification better equips graduates with the skills required to enter the workforce and navigate different career pathways across the healthcare sector.
Stakeholder input is important throughout this project. We are working with the Technical Committee and building on the functional analysis interviews and workshop findings to draft documents for broader consultation.
We welcome your feedback on any issues or challenges associated with this qualification during this drafting period.
Please email your comments to [email protected].
We’re inviting employers (small, medium, and large), industry experts and training providers (RTO managers and trainers) to join us for a full day workshop to inform the review of the HLT33115 Certificate III in Health Services Assistance.
Come and share your knowledge of:
- the skills and competencies required to meet current and emerging workforce needs in health services assistance
- how qualifications can better align with industry requirements to prepare learners for future roles
- the challenges and barriers to effective training delivery.
Please register your interest in attending one of the following workshops.
Canberra Workshop – Tuesday, 18 March 2025 9 am - 5 pm local time
Adelaide Workshop – Thursday, 20 March 2025 9 am - 5 pm local time
Hobart Workshop – Tuesday, 25 March 2025 9 am - 5 pm local time
Register
Online Workshop – Thursday, 27 March 2025 9 am - 12 pm AEDT
Register
Online Workshop – Thursday, 27 March 2025 1 pm - 4 pm AEDT
Register
Online Workshop – Friday, 28 March 2025 9 am - 12 pm AEDT
Register
Cairns Workshop – Tuesday, 1 April 2025 9 am - 5 pm local time
Register
Brisbane Workshop – Thursday, 3 April 2025 9 am - 5 pm local time
Register
Sydney Workshop – Tuesday, 8 April 2025 9 am - 5 pm local time
Register
Broken Hill Workshop – Thursday, 10 April 2025 9 am - 5 pm local time
Register
Darwin Workshop – Tuesday, 15 April 2025 9 am - 5 pm local time
Register
Online Workshop – Thursday, 17 April 2025 9 am - 12 pm AEDT
Register
Melbourne Workshop – Monday, 28 April 2025 9 am - 5 pm local time
Register
Online Workshop – Tuesday, 29 April 2025 9 am - 12 pm local time
Register
Bairnsdale Workshop – Thursday, 1 May 2025 9 am - 5 pm local time
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Busselton Workshop – Tuesday, 6 May 2025 9 am - 5 pm local time
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Perth Workshop – Thursday, 8 May 2025 9 am - 5 pm local time
Register
Online Workshop – Wednesday, 14 May 2025 9 am - 12 pm AEDT
Register
Online Workshop – Wednesday, 14 May 2025 1 pm - 4 pm AEDT
Register
View draft documents and provide feedback
Select a draft qualification to view any related documents. Once you have reviewed the documents, you can provide your feedback online.