Enrolments and Completions Research

A sustainable pipeline of new, skilled professionals is critical to address the skills gaps and workforce shortages in the care and support sectors. The Enrolments and Completions Research project will explore the complex reasons behind the relatively low number of care and support qualification completions in comparison to enrolments and completions across all other vocational education and training qualifications.

We will engage with a range of stakeholders including current and former learners, training providers and industry to identify factors that influence whether a student completes their training. These insights will inform practical recommendations to support learner progression and qualification completion.

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Enrolments in vocational education and training (VET) care and support qualifications continue to grow however the number of students successfully completing these qualifications varies. Given that care and support workforces are already facing employment shortages, increasing the number of learners who complete qualifications is a key priority.

Against a backdrop of broader research into VET completions, this project will specifically explore the reasons why care and support learners may not be completing qualifications. It could be due to a number of reasons such as life circumstances, relevance or suitability of course components, requiring a set of skills the qualification offers that cannot be gained elsewhere, finding employment and more. We hope to gain insight into the reasons and seek to make recommendations on how these can be addressed.

Issues Paper

During our project set up, we analysed existing literature, previous HumanAbility consultations outcomes and VET data on care and support qualification enrolments and completions to develop an issues paper which identifies some of the areas of concern, emerging themes and potential gaps and areas that we can examine during the next phases of the project. We will use learnings from the issues paper to guide our consultation and whether we focus on one or more care and support sectors. Subsequent findings and recommendations may inform future research into other sectors.

Issues Paper

We would love to hear your thoughts and insights on the Issues Paper, whether you feel there is anything else we should explore, how your organisation is being affected and any steps you have taken to overcome this. We would also like to know if you are interested in participating in our consultation which will commence later this month. Please provide your feedback using the link below.

Feedback Form

VET data dashboard, 2019-2023

We welcome interested stakeholders, including training providers, peak bodies, employers and unions to share their views, experiences and strategies at our upcoming in-person consultation workshops.

Please note we will also be holding online workshops following these events (details to be confirmed), to ensure all stakeholder have an opportunity to share their insights and experiences.

In-person consultation workshops

Sydney: Monday 3 November 2025, 10 am - 12 pm (local time)
The Commons - Castlereagh Street, 121 Castlereagh Street, Sydney

Brisbane: Tuesday 4 November 2025, 12 pm - 2 pm (local time)
Marriot Brisbane, 515 Queen Street, Brisbane

Melbourne: Thursday 6 November 2025, 2 pm - 4 pm (local time)
Christies Spaces, 454 Collins Street, Melbourne

Perth: Monday 10 November 2025, 10 am - 12 pm (local time)
Parmelia Hilton, 14 Mill Street, Perth

Darwin: Monday 17 November 2025, 9 am - 11 am (local time)
Novotel Darwin CBD, 100 The Esplanade, Darwin

How to get involved

Please register your details to receive project updates and consultation opportunities.

Contact details

To contact the project team, please email [email protected].