September to December 2024
This project will evaluate and update the 5 Community Service qualifications to best serve the needs of the Community Services sector and the broader Health Care and Social Assistance sector, ensuring they align with current industry needs, regulatory requirements, safety and wellbeing outcomes for clients, and create clear and sustainable career pathways to support existing and future growth in the industry.
The review will ensure training products address emerging approaches such as trauma-informed care, cultural competence and person-centred practice along with skills in collaboration and co-design with service users.
Project Scope
This project will review 5 qualification and 194 units of competency that support training for the following occupations:
- Case manager
- Community services coordinator
- Home Helper
- Personal Care Assistant
- Support Worker
- Team leader
- Welfare Services Managers
Qualification
Our project will look at 5 community services qualifications and 8 associated skills sets:
You can provide us with any initial feedback on the current qualifications and units of competency by emailing details to
[email protected].
Project governance and consultation strategy
We are currently establishing a Technical Committee (TC) of experts to provide advice for the project. TC members are selected for their relevant expertise on the diverse aspects of the project.
The project terms of reference and the TC membership will be published on the website when finalised.
We will also publish the project consultation strategy.
Consultation will be via a number of methods:
- 16 face-to-face workshops
- 3 virtual workshops
Dates and locations of workshops will be advised when confirmed.
Details to come.